Shipping & Returns Policy

Last updated: March 2026

Shipping

Paraluman Esthetics ships all retail orders directly from our studio in Hickory, NC. Orders are processed within 2–4 business days of purchase. Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 1–2 business days for tracking to update after your shipping confirmation is sent.

We currently ship within the United States. If you have questions about your order or shipping timeline, please contact us at paralumanesthetics.com or send a DM on Instagram @paraluman.esthetic.

Returns & exchanges

All sales are final. Due to the nature of skincare products, we are unable to accept returns or exchanges once an order has been placed and fulfilled.

We take great care in curating the products available in our shop and stand behind everything we carry. If you have questions about whether a product is right for your skin before purchasing, we encourage you to reach out — we're happy to help you choose the best option for your skin concerns and goals.

Damaged or incorrect orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with a photo of the item and your order details. We will make it right.

Contact

For any questions about your order, reach us through the contact form at paralumanesthetics.com or on Instagram @paraluman.esthetic.